Frequently asked questions (FAQs)

Our pay monthly websites run for 12 months and by that time you will have paid for your website. We don't continue to charge you after that time, so it is more like a spread the cost deal rather than an ongoing subscription where you never actualy own your website.

After 12 months you own your website. It is yours 100%. If you contine to host with us then we will still offer you support for your website.

You agree to make your payments, that we collect monthly from your debit or credit card, for the period of 12 months. Thats it. After that time you are free from the 12 month contract.

The set up fee pays for the time to set up your account documents and your hosting account. You dont pay for the hosting until after month 12, at which point you can go somewhere else of stay with us for £39 per year with your support options intact.

Of course, yes. We don't mind that at all.

You can have unlimited pages and products. We don't cap you to any number.

This is up to you. We can intergate with most payment proccessing systems including Stripe, Barclaycard, Sum Up, PayPal, Woo to name but a few.

We take payment via the debit or credit card that you first use to order your service. The payment date will always be on or after the date you first signed up to us.

If you wanted to move your payment date we can do that for you.

We are not monsters, we are a friendly bunch and we will always try to work with you to resolve any issues you may have.
In a worse case scenerio, if you don't contact us and your account goes over two moths we may suspend your account which means that your website would go down. We do try to work with you to avoid this though.